Many agents ask the question “Why would I purchase E&O Insurance? I have never had a complaint filed against me so I will never use it. It will be a waste of money.”
While agents always do their best to make sure they are keeping clients’ best interest at heart, mistakes do happen. It’s like when you were riding your bike as a child – you didn’t mean to fall, but you did.
Errors and Omissions Insurance (E&O), also known as Professional Liability Insurance, will protect you and your company should you ever encounter a situation where a client makes a claim that your services caused financial loss or harm to them.
Not only are you vulnerable in the legal sense by not having E&O, you are also limiting your product portfolio. Many Life, Health, and Senior carriers require proof that you are covered by an E&O policy during the initial contracting process. Without the proof of E&O, those carriers will not approve you to market their product.
Think of E&O as an investment in your future, not as an unnecessary expense. Purchasing E&O will allow you to breathe easy as you assist your clients in decision making, as well as opening up the door to the potential of more sales (and more money!).
See the: E&O Frequently Asked Questions
I love the point you make here, Christine. No one plans to make a mistake, but it sometimes happens! Even though we want to do what’s best for our clients, we are human and sometimes we just slip-up.